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 | As clients make
decisions concerning the professional counselor from whom they will seek
services, they should realize that there are standard practices and
procedures that they can expect. Many of these practices and procedures are
driven by the code of ethics that your professional counselor is bound to
follow, the American Counseling Association’s (ACA) ACA Code of Ethics
& Standards of Practice. This document offers some highlights
specifically relevant to you as consumer. You have the right to ask your
professional counselor for a complete copy of the ACA Code of Ethics
& Standards of Practice. The following will highlight some of these
practices and procedures that you should expect from your professional
counselor.
What to Expect
 | Your
professional counselor will describe her or his qualifications and areas
of expertise.
 | Your
professional counselor will treat you with respect and dignity,
especially in regard to age, color, culture, disability, ethnic group,
gender, race, religion, sexual orientation, marital status, or
socioeconomic status.
 | Your
professional counselor will inform you of the purposes, goals,
techniques, procedures, limitations, potential risks, and benefits of
all counseling services that you will receive. You may request this
information in writing.
 | Your
professional counselor will inform you of and give you the opportunity
to discuss matters of confidentiality, privacy, and disclosure of
information. She or he will also inform you of the limitations to
confidentiality.
 | Your
professional counselor will inform you of all financial arrangements
related to service prior to entering the counseling relationship. You
may request this information in writing.
 | Your
professional counselor will, when necessary, assist in making
appropriate alternative service arrangements. Such arrangements may be
necessary following termination, at follow-up, and for referral. |
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